Shipping policy
🚚 Delivery Policy – OfficeSpace Solutions (OSS)
At OfficeSpace Solutions, we understand that every workspace is different — and so is every order. That’s why we take a flexible, personal approach to delivery and logistics.
📦 Tailored to Your Order
All deliveries are arranged on a case-by-case basis, depending on the nature of the items, the delivery location, and our current workload. Whether you’re ordering a single office chair or a full suite of refurbished pods and furniture, we’ll be in touch to agree a suitable delivery time that works for both parties.
🤝 Communication First
Once your order is confirmed, a member of the OSS team will contact you to discuss next steps. We’ll confirm stock availability, review access requirements if necessary, and propose a delivery window based on our current schedule.
We pride ourselves on open and prompt communication, keeping you updated at every stage.
🚛 Delivery Options
We offer a range of delivery options including:
- Local delivery using our in-house team
- Courier services for smaller or boxed items
- Specialist transport for larger or installation-based deliveries
Installation or assembly services can be arranged if required — just let us know during the order process.
📍 Lead Times
Delivery lead times vary depending on the size of your order and the volume of work already scheduled. We aim to be as efficient as possible while maintaining high standards for all customers.
If you have any questions about delivery before or after placing an order, please feel free to contact us. OSS is here to make your experience as smooth and straightforward as possible.